Dikalo

Frequently Asked Questions

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What is Dikalo ?

Dikalo which means “message” in the Cameroonian Douala language is a communication platferm with a focus on privacy, speed and security. Dikalo is fast, simple, easy to use and free. You can use Dikalo on all your devices at the same time. Your messages are seamlessly synced across any number of your phones, tablets or computers. Dikalo lets you send photos, videos, audios and files of any type (doc, zip, mp3, etc), as well as create groups with an unlimited number of people. Dikalo works on iOS, Android, the web, Windows, Mac and Linux.

When would I use Dikalo ?

Dikalo is for everyone who wants fast and reliable messaging while keeping full control over personal information. Users decide when and with who they want to share private data (e.g tefonnumber, email, facebook id, etc ...).

Therefore Dikalo is perfect when you’re meeting someone for the first time, contacting someone on a temporary basis. So, scenarios such as meeting someone in a bar or at a conference, selling or buying something on Craigslist, Ebay, Amazon, etc ... Online dating, speed dating, customer support, etc...

Dikalo comes handy when you are dealing with people you want to keep off your contact list but still like to communicate with in realtime. These may be contacts like the members in a PTA or the players you are coaching or campaign workers you are managing, for instance. There are a myriad of such needs.

Since Dikalo is a complete messaging platform you can also have a friend list and chat with them like on any other messaging app.

Is Dikalo free? ?

It's free to download, install and use Dikalo. However, you may need to pay your carrier for internet service.

Is Dikalo only for messaging with strangers ?

No. You can invite your friends to join you on Dikalo and use it like any other messaging application.

Is Dikalo only for african people ?

No. Anyone can use Dikalo. However our main focus is to create a set of african focused services on top of the Dikalo platform. Those services might not work in other regions.

Is there any region restriction for voice/video messages?

No. You can chat with friends anywhere.

How to register?

To sign up you use an e-mail and a password of choice.

Will Dikalo contacts see my phone number?

No, your phone number will not be shown on Dikalo. In fact you phone number never reaches Dikalo server in clear.

How to retrieve my password?

Click on the question mark on the login screen then on "Forgot Password?" and follow the instructions.

How can I find my friends?

You can search for them via their Dikalo IDs their user names or their phone numbers directly, or you can link your phone address book to let Dikalo find your friends for you with Recommend.

How do I know whether my message has been read by the recipient?

Sorry, there is no way to know this. We think this is the private information of the other user and we do not disclose it. You can, however, see when they are typing a reply or when a message has been delivred.

What are Dikalo 1-on1 conversation keys ?

1-on-1 keys on Dikalo are ment to chat with people ou dont know (yet) or people you are just connecting with for a short period of time.

Anyone with the key can write you in realtime using that key. You can generate an unlimited number of keys and have an unlimited number of people joining each conversation key.

You can also invalidate any key at any time. Once a key has been invalidated no one can contact you using that key anymore. Forever.

Are my conversations private and secured ?

Yes! We are extremely commited to anonymity, privacy and security. Our main goal is delivering your messages in the fastest, most secure, most reliable way possible. Only you and the person you are talking with can read the messages in your conversation. We use state-of-the-art security measures when handling your messages. Every message you send is fully encrypted and securely stored. We are not interested in your personal information nor in what content you are sending to whom. We don't keep track on what you do online and don't resell your data. In fact we cant sell your data because we don't have them. Read our privacy policy for the full story.

How can I talk to someone I don't know ?

Simply generate a conversation on Dikalo and feel free to post your key on public forums, social media, email. etc ... to connect to people you may not personally know. You will get messages in realtime on any of your connected devices once someone send a message using the key you shared.

Can someone talk to me after I delete a key ?

No. If at any time you wish to stop talking to someone, you can end a conversation by invalidating the conversation key and there’s no way for that person to contact you again. Ending a conversation key keeps the message history intact. If you want to remove it permanently, you can choose to delete the conversation instead.

How many keys can I generate ?

You can generate an unlimited number of keys and talk to an unlimited number of person using that key.

Which device can I use?

Dikalo is currently available on the web, Android and iOS We also offers native clients for Window, Mac OS,Linux and Android(beta).

What if I have another question ?

Feel free to reach out to us on twitter, facebook , via e-mail and of course on Dikalo itself by clicking on the feedback button.